Returns & Exchanges

OUR RETURNS POLICY

We do not currently offer free returns on our website for orders that you’d like to return. We only offer free returns on items which are faulty
before they leave our warehouse. In this situation, please contact customer service info@truutools.com BEFORE you send these items back to us. This is because we cannot refund return postage costs
that you have paid for.

We comply fully with the Consumer Rights Act 2015 providing:
• Your order is returned within 14 days from receipt of your order.
• Your order is returned in full.
• Your order is returned suitable for re-sale in original box with all labels
and packaging in place.

We cannot provide compensation, replacements, or refunds for any Truu Tools products that have not been purchased directly from www.truutools.com. We advise you contact the retailer you purchased them from, as they are responsible under the Sale of Goods Act.

IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE CONTACT CUSTOMER SERVICES info@truutools.com AND ONE OF OUR TEAM WILL BE HAPPY TO
ASSIST YOU.